Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
Surfy
Influencer
Posts: 20
Liked: 3 times
Joined: Aug 04, 2018 8:22 am
Full Name: Erich
Contact:

Veeam Agent hangs when backing up SSD

Post by Surfy »

Hi,
I had the problem with an older Veeam Agent version that the backup of a certain SSD constantly failed. All backups of other hard drives or SSDs on the same PC run without problems.
The job log says:
[31.01.2025 07:17:03] <24> Info [AP] (ddc6) output: --asyncNtf:--vdisk_corrupted:\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
[31.01.2025 07:17:03] <15> Info [AP] (e75d) output: --asyncNtf:--vdisk_corrupted:\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
[31.01.2025 07:17:03] <18> Info [AP] (0f49) output: --asyncNtf:--vdisk_corrupted:\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
[31.01.2025 07:17:08] <31> Info [AP] (21c4) output: --asyncNtf:--stg_size:7396421632:0
[31.01.2025 07:46:22] <01> Info [AP] Waiting for completion. Id: [0x3b354da], Time: 00:30:00.0075755
[31.01.2025 07:47:04] <36> Info [AP] (21c4) output: --asyncNtf:Pipeline timeout: it seems that pipeline hanged.
[31.01.2025 07:47:04] <35> Info [AP] (0f49) output: --asyncNtf:Pipeline timeout: it seems that pipeline hanged.
[31.01.2025 07:47:04] <41> Info [AP] (ddc6) output: --asyncNtf:Pipeline timeout: it seems that pipeline hanged.
[31.01.2025 07:47:04] <40> Info [AP] (e75d) output: --asyncNtf:Pipeline timeout: it seems that pipeline hanged.
[31.01.2025 07:57:03] <49> Info [AP] (0f49) output: --asyncNtf:--busy: Target backup repository is overloaded.
[31.01.2025 07:57:03] <51> Info [AP] (e75d) output: --asyncNtf:--busy: Target backup repository is overloaded.
[31.01.2025 07:57:03] <50> Info [AP] (ddc6) output: --asyncNtf:--busy: Target backup repository is overloaded.
[31.01.2025 08:16:22] <01> Info [AP] Waiting for completion. Id: [0x3b354da], Time: 01:00:00.0135671
The SSD that is to be backed up contains Outlook PST files and virtual machines (VMware Workstation).
With the old version of Veeam I was able to solve the problem by deleting/moving one of the VMs on a other HD.
Apparently Veeam had problems with this.
This no longer helps with the new version of Veeam Agent.
Even completely deleting (moving) all VMs causes the same problem.
The backup gets stuck at 1% or 5%.
Basically the problem can have nothing to do with the target because, as I said, all other backups run without problems on the same target.
Bestreg and thanks for help!

Case-Nr.07588995
doktornotor
Expert
Posts: 113
Liked: 40 times
Joined: Mar 07, 2018 12:57 pm
Contact:

Re: Veeam Agent hangs when backing up SSD

Post by doktornotor »

Have you considered the possibility that the "certain SSD" is simply (nearly) dead?
Surfy
Influencer
Posts: 20
Liked: 3 times
Joined: Aug 04, 2018 8:22 am
Full Name: Erich
Contact:

Re: Veeam Agent hangs when backing up SSD

Post by Surfy »

Hi, the problem has been around for years. The SSD is now 4 years old and so are the problems with Veeam Agent. But I have now ordered a new/different SSD...
Surfy
Influencer
Posts: 20
Liked: 3 times
Joined: Aug 04, 2018 8:22 am
Full Name: Erich
Contact:

Re: Veeam Agent hangs when backing up SSD

Post by Surfy »

ok, i have changed the SSD and now the Problem is fixed.
Thank you!
Post Reply

Who is online

Users browsing this forum: No registered users and 19 guests