Azure Files support

[bergsj]

Hi,
I am struggling to get the Azure File share I have configured protected by VBA 7.
When I want to add the File Shares I have created inside a Storage Account I simply do not see them. When I want to select the entire SA I get this UI error:

Unexpected error occurred
Check service logs for additional details
Trace ID: 2c5ac121-6eb9-4e98-88ab-7314cf980e27

After combing though the logs I've found this error:

Code: Select all

[17.01.2025 16:57:53.901] Error    63 (1) Type: Azure.RequestFailedException
[17.01.2025 16:57:53.901] Error    63 (1) Stack:
[17.01.2025 16:57:53.901] Error    63 (1)    at Azure.ResourceManager.Storage.BlobServicesRestOperations.GetServicePropertiesAsync(String subscriptionId, String resourceGroupName, String accountName, CancellationToken cancellationToken)
[17.01.2025 16:57:53.901] Error    63 (1)    at Azure.ResourceManager.Storage.BlobServiceResource.GetAsync(CancellationToken cancellationToken)
[17.01.2025 16:57:53.901] Error    63 (1)    at Veeam.Azure.Engine.AzureEngine.Storage.StorageBlobManager.IsVersioningForBlobEnabledInternal(BlobServiceResource armBlobService, Boolean acceptRequestFailedException, CancellationToken cancellationToken)
[17.01.2025 16:57:53.901] Error    63 (1) Code: FeatureNotSupportedForAccount
[17.01.2025 16:57:53.904] Error    63 (1) Error: An exception occurred at /api/v7/cloudInfrastructure/storageAccounts/(redacted), trace ID: 1dc5821c-fc0a-45cd-9784-f096c54e1754
[17.01.2025 16:57:53.904] Error    63 (1) Error: Blob is not supported for the account.
Status: 400 (Bad Request)
ErrorCode: FeatureNotSupportedForAccount

Content:
{"error":{"code":"FeatureNotSupportedForAccount","message":"Blob is not supported for the account."}}

When I search for Storage Account support I find this article: https://helpcenter.veeam.com/docs/vbo36 ... tml?ver=80
This is not related to VBA, but the only list of supported Sku's I can find.

The SA I have configured is:

Performance: Premium
Replication: Locally-redundant storage (LRS)
Account kind: FileStorage

When I want to add Storage Accounts and File Shares from an SA configured with Account Kind General Purpose 2 it works fine.

Any advice?

Cheers!
Sjoerd

[haslund]

Are you using NFS by chance?

[bergsj]

No, I'm using SMB shares

[nielsengelen]

Hi,

Do you have an open support case by any chance? This technical issue can only be (potentially) resolved using support with more insight into logs/your setup.

[ratters]

@bergsj - Did you receive a solution to this issue? I am faced with the exact same issue presently and working through it with support but no resolution yet.

[david.domask]

Hi Jared, welcome to the forums.

The topic creator did not include a case number, so regrettably cannot check on the result of any investigation. Do you mind sharing your case number? Based on Niels' post, likely this will require log research, so please share your case number so we can review the progress on the case.

Thanks!

[bergsj]

In the end the solution was two-fold. I was using Private Endpoints for the Storage Account and the VBA could not reach it properly through the Private Endpoint. I enabled Public Endpoints with whitelisting on the VNet, but since the VBA was still getting it's private IP from Azure DNS it still did not work. Therefor I configured a different DNS on the VBA NIC to make sure to get a public IP resolved.
Next to this Veeam seems to create Storage Account Keys under the hood. This is something we disable by default after creating a new Storage Account. So I re-enabled this and then it started working.

Now I'm writing this I'm thinking that it might have been the latter altogether, but I'm done testing this and want to proceed with other duties
I have planned to setup a lab with VBA to completely use private connectivity all the way through. I might update this post after that.

Cheers!
Sjoerd

[edbigfaceuk]

Thanks Sjoerd - would be good to understand how it went, and if you could configure VBA to protect Azure Files that are private (not publicly accessible) without enabling any public endpoints/storage.