Migration options for SP hosted VBM365 backups to VDC

[kevin.boddy]

Hi,

We have a number of large customers with 50TB+ Jet repositories using forever item-level retention on our existing VBM365 solution.
Each customer's backups are stored in their own backup repository.
We want to migrate them to VDC 365. What are the options around their existing backups and migrating those to VDC?

Thanks
Kevin

[micoolpaul]

Hi Kevin,

Thank you for raising this. At present there are no migration options available for your scenario(s) described. But please speak to your partner manager about this to get the request raised through channels with the appropriate details for us to investigate.

[georgi.matev]

Kevin,

What are the actual retention requirements for your customer? What business reason creates the need to use forever item-level retention? In my experience, a lot of organizations avoid retaining for longer than legally required to avoid additional legal exposure if the data is subject to eDiscovery past the required by law period.

To add a bit more color, the limitation for this case around the upcoming tools that will facilitate on-prem to VDC migrations is because the tool will not support item-level retention repos (this is not currently available in VDC).

If the effective retention period here is less than "forever", we have other customers who are retaining their on-prem data for a period long enough to create sufficient retention overlap with the new VDC backup. Your account team would likely be able to get you dual use rights with your VDC subscription that will allow you to use the the on-prem install without the need for an additional license for a limited time so that you can bridge this gap.

Hope this helps

[kevin.boddy]

Hi,

Thanks for the info. One of the customers is a mortgage provider (home loans) and require anything from 10 to 30 years retention depending on the customer contract.
I know this isn't a VDC question but surely the difference between item and snapshot is how the retention policy is applied. Will there ever be an option to import this data ever?

Thanks
Kevin

[georgi.matev]

Kevin, you are correct that the difference between item and snapshot retention is how the retention policy is applied which then necessitates a somewhat different way of storing the data. The limitation exists because when moving the data it will have to be transformed and that is currently not a performant process. The team will improve the migration capabilities of the tool, but hard to say at this point when we might tackle this use case.

Does your customer still have the original documents in their environment that correspond to the various mortgage related documents? If so, they might be able to meet their compliance obligation by performing a new backup in VDC

[kevin.boddy]

Hi,

Ok thanks for the explanation. We would not be able to tell if they have all the documents, emails etc. still available on their 365 environment and it would be too much of a risk to assume that nothing has been deleted on the source.