"An item with the same key has already been added." when edit Application Group

[adam900331]

Hy!

I would like to modify one of the VM in the Application Gorup. But When I clcik on the Edit button I get the following error: An item with the same key has already been added.

I use NFR license. When I add new VM to Application Gorup and I would like to edit, I get the same error. Are there any resolution?

Thanks.

Adam

[Mildur]

Hi adam

This forum is not technical product support. Please respect our forum policies (in red colors above each subforum) and contact our customer support team to investigate all technical issues. From reading the error message this one may require a database edit.

Don‘t forget to provide us with the case number or this topic may be deleted by a forum moderator.

Thank you,
Fabian

[adam900331]

Hy!

Ok, I would like to open support case, but I get the following: Can't create ticket.

[Mildur]

Hi Adam

You need to have a account with a business mail address and then select Veeam Backup & Replication Community Edition from the free products.
--> https://www.veeam.com/kb1771

Please create a case from type "general inquiry" to investigate why you can't open cases. We cannot help from product management. The support platform is not managed by us.

Best,
Fabian

[adam900331]

Thanks, now I could open a support case. Case number: #07339633

[adam900331]

Are there any update related to this issue? I can not edit the VMs in the application group.

I have already opened support case, but didn't respond me.

[Mildur]

Hi Adam

I can't give you an update (we are not support). You need to ask directly our support team.
If the case is already closed, then please open a new case.

Thank you,
Fabian

[adam900331]

Hy!

I opened a support case: Case #07651034