Errors:'Cannot connect to the admin share.

[vrmsot@nlicgulf.com]

Support ID 03382082

Dear All,

I am getting an error message as mentioned below in many servers please advise to resolve the issue ( Windows Servers with Citrix Application )

Win32 error:Logon failure: the user has not been granted the requested logon type at this computer. Code: 1385

Error: Failed to connect to guest agent. Errors:'Cannot connect to the admin share. Host: [abc.xyz.com]. Account: [localadmin].
Win32 error:Logon failure: the user has not been granted the requested logon type at this computer. Code: 1385

Cannot connect to the admin share. Host: [server01]. Account: [localadmin]. Win32 error:Logon failure: the user has not been granted the requested logon type at this computer. Code: 1385
'
Thanks

[karsten123]

this is not a support forum. please open a Veeam support case.

i guess it is a aaip issue, right?
is it the build in local Administrator or a separate local account that is a member of the administrators group?