Export .pst to shared folder

[karsten123]

Hi,
I want to export .pst to a network share but it says „Access is denied“. Is this expected or should i open a support case.
A local location is just fine and let me export the backup.
I am on 8.1.1

[Polina]

Hi Karsten,

Are you exporting via VEX or REST APIs?

[karsten123]

Veeam Explorer

[Polina]

Check if the account you are using to log in to VEX/VB365 console has access rights to the share.

[karsten123]

no. it is a dedicated account that is not related to the vb365 infrastructure. is that the limitation?

[Polina]

Yeah, it should be the root cause. To save the data to the share, the account under which you're working should have the permissions.

[karsten123]

oh. I didnt find that in the documentation. do know if this is noted somewhere?

[Polina]

I was surprised not to find it either - soon it will be added, out tech writer is already on it )

[karsten123]

cool. thank you

[karsten123]

i cant make it run. can you please provide a alternative. thx