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john.mtchell
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Backup notifications do not include warnings for 'succeeded' backups.

Post by john.mtchell »

As per subject, when a backup job completes successfully but with warnings (e.g. Virus detected), this is NOT indicated in the backup notification email sent by the system. This is a critical functionality issue. If the system cannot advise when a problem is detected, the problem will go unknown about, and unfixed. This needs to be amended immediately.

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martynh
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Re: Backup notifications do not include warnings for 'succeeded' backups.

Post by martynh »

Hi John.

Currently our warnings are more informational and can be quite numerous, which is why we don't alert on them. For example the Virus detected issue you point out indicates that M365 has detected a virus, and we are warning you that as a result we skipped that file. The virus/malware notification in that case should come from M365. Other common warnings include M365 users who do not have a one drive to backup.

But thank you for your suggestion, we do have some significant changes coming to both how we log warnings and errors and how we surface them to users, and I'll add your input regarding notification on warnings to that.
Martyn Howie

Veeam Data Cloud: Product Management
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