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Mattas
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Full Name: Marcus Willemse
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Unable to create a service account

Post by Mattas »

Hi all,

So I tried to have Veeam for azure auto create an account, but it keeps using a parent subscription that I dont have access too. I then tried to create a service account manually, but keep getting the error message "Unexpected error occurred Check service logs for additional details Trace ID: 6a3b0143-f909-4010-afe2-64cf48350070".

If someone could tell me where in the logs to look or give me reccomendations, it would be appreciated.

Current case number is - Case #07716830
nielsengelen
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Full Name: Niels Engelen
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Re: Unable to create a service account

Post by nielsengelen »

Hi Marcus,

You can export the logs from the configuration section under "Support Information" as described in our user guide.

However as this is not a support forum, I would recommend to continue working with support for clarification of the issue.
GitHub: https://github.com/nielsengelen
Mattas
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Posts: 5
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Joined: Apr 26, 2022 7:42 am
Full Name: Marcus Willemse
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Re: Unable to create a service account

Post by Mattas »

Thanks, I would continue working with support, but they are taking forever to look at my ticket.

I cant find anything online that resolves my problem and short of re-creating my whole Veeam backup server (which I doubt will work) I don't know what to do
nielsengelen
Product Manager
Posts: 5950
Liked: 1243 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Unable to create a service account

Post by nielsengelen »

Hi Marcus, let me check with support on why it's not moving.
GitHub: https://github.com/nielsengelen
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