Error restoring VM to Nutanix

[johannesk]

When we restore a VM to Nutanix we get this error

v

Code: Select all

mname : Failed to update the vTPM configuration - Prism Central is unavailable: {
                              "api_version": "3.1", 
                              "code": 409, 
                              "kind": "vm", 
                              "message_list": [
                                {
                                  "message": "Edit conflict: please retry change.", 
                                  "reason": "CONCURRENT_REQUESTS_NOT_ALLOWED"
                                }
                              ], 
                              "state": "ERROR"
                            }

The restore is however successful. I consider this to be a cosmetic issue. Is there any way to do the restore and not get 'Failed' on the restore task?

[ronnmartin61]

@johannesk I assume you mean the source VM being backed up was a Nutanix VM with attached vTPM not some other scenario correct?

[johannesk]

Yes that is correct.

[ronnmartin61]

@johannesk thanks for confirming. I should have new developments to report on this topic soon and will update this thread when I'm able...

[johannesk]

Would it be any help if I create a support case on this and upload logs with details?

[ronnmartin61]

@johannesk no need to open a support case for this one.

[johannesk]

I have created a support case for this error.
#07748657