Disaster recovery orchestration for the Enterprise (formerly Veeam Availability Orchestrator)
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chrisr
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Cloud provider connectivity during failover

Post by chrisr »

I'm experiencing an issue doing a vm failover test, which appears to be due to failed cloud provider connectivity.
As the vm involved is local exsi to local dr esxi with no cloud provider involved, i'm curious why there is a reference and ultimate timeout to cloud providers that we have registered in VBR for other purposes?
I don't recall this behaviour in the past, is it a new check since 12.3.2?

[Moderator: Fixed typo in subject]
Alec King
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Re: Cloud provider connectivity during failover

Post by Alec King »

Hi @chrisr , if you are performing only VM replica failover then there is no requirement for cloud connection checks. I'd advise you to open a support case, they can gather all the details of your configuration and find out the root cause. You can post the case ID here and R&D will also check in. Thanks!
chrisr
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Re: Cloud provider connectivity during failover

Post by chrisr »

Alas we don't have support via Veeam as we purchased our licences elsewhere and I have already logged a case with our provider
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