[V13] Veeam Server Appliance MFA reset

[squebel]

Hello,

How would one go about resetting the built-in "veeamadmin" MFA should the original info for it get lost? Let's assume there is not another user that is able to get onto the machine.

[Gostev]

Hello, same as with any other OS: you'd have to boot the server from a live ISO, mount the file system to it and edit the OS configuration files manually. So not a quick fix and best avoided by making sure there are at least two admin accounts!

[squebel]

Gostev, is this a process that Veeam Support will be documenting and providing via support cases if needed? I opened case 07824123 to inquire about an official process and so far only a rebuild has been suggested as an option.

[Gostev]

@Dima P. do we have any documentation for Live ISO yes and if not, when does the Technical Writing team plan to release it?

[Dima P.]

Sure, here you go guys > How to use Veeam Live OS ISO.

[Gostev]

@Dima P. what about the instructions of resetting host admin account access in case the password and/or MFA are lost.

[Dima P.]

Asked team to update the KB with step by step instructions. Please stay tuned.