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				Espert
- Novice
- Posts: 7
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- Joined: Nov 25, 2024 8:46 am
- Full Name: Espen Andre Prøis
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Possible to upgrade a Proxy manually?
I have not yet made a support ticket on this yet, but I having issues with updating 2 proxies from the Veeam for Microsoft 365 Server, it stops on the error "The process cannot access the file
'\\server\Admin$\Veeam\Backup365Proxy\UpdateServices\Service\e_sqlite3.dll' because it is being used by another process." (it's locked by the update service, so this is weird).
Anyhow, before I make a ticket for this, is there a way to manually update the proxy, using the sources files on the main backup-server? I noticed the files under "C:\Program Files\Veeam\Backup365\Packages\Proxy" appear to be the source files for the Proxies?
			
			
									
						
							'\\server\Admin$\Veeam\Backup365Proxy\UpdateServices\Service\e_sqlite3.dll' because it is being used by another process." (it's locked by the update service, so this is weird).
Anyhow, before I make a ticket for this, is there a way to manually update the proxy, using the sources files on the main backup-server? I noticed the files under "C:\Program Files\Veeam\Backup365\Packages\Proxy" appear to be the source files for the Proxies?
Regards
Espen
			
						Espen
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				Polina
- Veeam Software
- Posts: 3768
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- Joined: Oct 21, 2011 11:22 am
- Full Name: Polina Vasileva
- Contact:
Re: Possible to upgrade a Proxy manually?
Hi Espen,
Proxy upgrade should be performed with the built-in functionality. Since there's some issue with on your sude, I would recommend you opening a support ticket to troubleshoot it. Understanding the root cause will be useful for us as well.
Thanks!
			
			
									
						
										
						Proxy upgrade should be performed with the built-in functionality. Since there's some issue with on your sude, I would recommend you opening a support ticket to troubleshoot it. Understanding the root cause will be useful for us as well.
Thanks!
- 
				Espert
- Novice
- Posts: 7
- Liked: 2 times
- Joined: Nov 25, 2024 8:46 am
- Full Name: Espen Andre Prøis
- Contact:
- 
				Espert
- Novice
- Posts: 7
- Liked: 2 times
- Joined: Nov 25, 2024 8:46 am
- Full Name: Espen Andre Prøis
- Contact:
Re: Possible to upgrade a Proxy manually?
So, a small update. No backups were running, but I decided to try to clear out the folder .\JetStream\$G folder just to be sure. This did the trick. Could now update the last two proxies.
Location: C:\ProgramData\Veeam\Backup365\nats\jetstream
A job must have failed or had issues, that I did not notice.
			
			
									
						
							Location: C:\ProgramData\Veeam\Backup365\nats\jetstream
A job must have failed or had issues, that I did not notice.
Regards
Espen
			
						Espen
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				Polina
- Veeam Software
- Posts: 3768
- Liked: 923 times
- Joined: Oct 21, 2011 11:22 am
- Full Name: Polina Vasileva
- Contact:
Re: Possible to upgrade a Proxy manually?
Thanks for the update! Glad to know that your issue is now resolved )
			
			
									
						
										
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