Maintain control of your Microsoft 365 data
Post Reply
Espert
Novice
Posts: 7
Liked: 2 times
Joined: Nov 25, 2024 8:46 am
Full Name: Espen Andre Prøis
Contact:

Possible to upgrade a Proxy manually?

Post by Espert »

I have not yet made a support ticket on this yet, but I having issues with updating 2 proxies from the Veeam for Microsoft 365 Server, it stops on the error "The process cannot access the file
'\\server\Admin$\Veeam\Backup365Proxy\UpdateServices\Service\e_sqlite3.dll' because it is being used by another process." (it's locked by the update service, so this is weird).

Anyhow, before I make a ticket for this, is there a way to manually update the proxy, using the sources files on the main backup-server? I noticed the files under "C:\Program Files\Veeam\Backup365\Packages\Proxy" appear to be the source files for the Proxies?
Regards
Espen
Polina
Veeam Software
Posts: 3699
Liked: 899 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Possible to upgrade a Proxy manually?

Post by Polina » 1 person likes this post

Hi Espen,

Proxy upgrade should be performed with the built-in functionality. Since there's some issue with on your sude, I would recommend you opening a support ticket to troubleshoot it. Understanding the root cause will be useful for us as well.

Thanks!
Espert
Novice
Posts: 7
Liked: 2 times
Joined: Nov 25, 2024 8:46 am
Full Name: Espen Andre Prøis
Contact:

Re: Possible to upgrade a Proxy manually?

Post by Espert »

Thank you, will do :)
Regards
Espen
Espert
Novice
Posts: 7
Liked: 2 times
Joined: Nov 25, 2024 8:46 am
Full Name: Espen Andre Prøis
Contact:

Re: Possible to upgrade a Proxy manually?

Post by Espert » 1 person likes this post

So, a small update. No backups were running, but I decided to try to clear out the folder .\JetStream\$G folder just to be sure. This did the trick. Could now update the last two proxies.
Location: C:\ProgramData\Veeam\Backup365\nats\jetstream

A job must have failed or had issues, that I did not notice.
Regards
Espen
Polina
Veeam Software
Posts: 3699
Liked: 899 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Possible to upgrade a Proxy manually?

Post by Polina »

Thanks for the update! Glad to know that your issue is now resolved )
Post Reply

Who is online

Users browsing this forum: No registered users and 12 guests