[VAL] [SLES 12 SP4] v6.3.2.1207 backup job fails Failed

[juanjaguilerar]

Additional Details: Veeam Agent for Linux backup job fails with the following errors:

[error] Failed to create volume snapshot
[error] Failed to take volume snapshot
[error] Failed to perform backup [error]
Veeam snapshot kernel module not found
System information
SO: SUSE Linux Enterprise Server 12 SP4
Kernel: Linux version 4.12.14-95.32-default
kernel-default: kernel-default-devel-4.12.14-95.24.1.x86_64
kernel-default: kernel-default-devel-4.12.14-95.32.1.x86_64
kernel-default: kernel-default-devel-4.12.14-95.128.1.x86_64
dkms version: dkms-2.6.1-9.1.noarch
veeamsnap: veeamsnap-kmp-default 6.3.2.1207_k4.12.14_94.41
VBR Console: 12.3.2.3617
VAL: v6.3.2.1207

I read ready the list of compatibility with extended Linux distributions of veeamsnap and blksnap https://www.veeam.com/kb2804 couldn´t see the compatibility for a 4.12.14-95.24 or 32 or 128 also on rpm veeam repository I don't see a version(*)

After to installed manually veeamsnap-kmp-default-6.3.2.1207_k4.12.14_94.41-sles12.4.x86_64.rpm and consult it is ready installed, this showed the "rpm package veeamsnap is not installed"
We could say that the installation is done practically offline.

*I fully understand that they are different versions and the veeamsnap-kmp-default package must exactly match the running kernel version.

When running the "zypper refresh" command, the repositories are listed as "up to date." This is except when you query https://repository.veeam.com/backup/lin ... repomd.xml.

SVIB0260:~/veeamagent# zypper refresh
Retrieving repository "veeam" metadata.......................
Download (curl) error for http://repository.veeam.com/backup/linu ... ata/repomd. xml' =
Error code: Connection failed
Error message: Failed to connect to repository.vecam.com port 80: Connection timed out

If you see any module that we are missing that are specific to this version, please let me know, and where can I download them?

To anyone interested, if you've been able to fix this error, please share your thoughts; I'm open all ears.

[rovshan.pashayev]

Hello Juan,

Please double-check the file /etc/zypp/repos.d/veeam.repo.

Download (curl) error for http://repository.veeam.com/backup/linu ... ata/repomd. xml' =

I noticed the invalid URL here, pointing to EL7, but the topic is related to SLES.
Try reinstalling the Veeam release package by following the User Guide available here.

And if you still are facing technical issues, please provide a support case ID for this issue, as requested when you click New Topic.