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cpfleger
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[v13] VIA repair function

Post by cpfleger »

Yesterday I was trying to do a repair installation for the v13 VHR appliance (for whatever reason the password wasn't working anymore - anyway).

Unfortunately it simply stops with that error message

Image

Ideas anyone?

And no:
. no veeamso existing
. no support as NFR license

Regards!
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Dima P.
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Re: [v13] LHR appliance repair installation function broken

Post by Dima P. »

Hello Claus,

Can you please open a support case and share some the case ID with us? Thank you!
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cpfleger
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Re: [v13] LHR appliance repair installation function broken

Post by cpfleger »

Hey Dima,

#07837598

Regards!
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cpfleger
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Re: [v13] VIA repair function

Post by cpfleger » 1 person likes this post

Problem solved, thx a million to Vladimir Nikiforov (Support).

(Work around) Solution was Live OS ISO and following the procedure from KB4761 to reset the password. .Did not solve the reinstall issue though, but solving my needs pretty fast and successful.

Regards!
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Dima P.
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Re: [v13] VIA repair function

Post by Dima P. »

Awesome, thank you Claus!
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