Maintain control of your Microsoft 365 data
Post Reply
HangTen
Service Provider
Posts: 42
Liked: 4 times
Joined: Jan 21, 2021 3:17 pm
Full Name: Hin Tang
Contact:

Linux Proxy log directory filling up

Post by HangTen »

I am seeing an issue with the location of the VB365 logs on Linux proxies fill up and either the proxy goes offline or jobs which started on that proxy get stuck resolving objects. Can you help me understand how the location of the logs is set and if it can be moved to a different location. Also, is there a way to tweak the log clean up to free up more space. Thanks!
Polina
Veeam Software
Posts: 3747
Liked: 912 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Linux Proxy log directory filling up

Post by Polina » 1 person likes this post

Hi,

Changing the defaults for logs storage is not possible, and niether you can defined how many logs to keep.
Please open a support case to bring this issue to the attention of our engineers and let them investigate if it's expected or a misbehavior. Post your case ID here for the followup.

Thanks!
HangTen
Service Provider
Posts: 42
Liked: 4 times
Joined: Jan 21, 2021 3:17 pm
Full Name: Hin Tang
Contact:

Re: Linux Proxy log directory filling up

Post by HangTen »

Thanks, Polina. That's good to know. I have expanded /var to accommodate the logs. Do you happen to know if this is in the documentation for configuring Linux servers to serve as proxies? I found that jobs were getting stuck getting started due to the lack of space but in the VB365 console, it did not show that the issue was that so the jobs stayed in a running state until the proxy actually went offline due to /var being full.
chris.childerhose
Veeam Vanguard
Posts: 678
Liked: 175 times
Joined: Aug 13, 2014 6:03 pm
Full Name: Chris Childerhose
Location: Toronto, ON
Contact:

Re: Linux Proxy log directory filling up

Post by chris.childerhose »

This would definitely be a great thing to document. I work with Hin, and we have recently completed some fairly substantial deployments of VB365. I have personally led two substantial deployments for the government. I'm happy to contribute to this topic further and help in any way I can.
-----------------------
Chris Childerhose
Veeam Vanguard / Veeam Legend / Veeam Ceritified Architect / VMCE
vExpert / VCAP-DCA / VCP8 / MCITP
Personal blog: https://just-virtualization.tech
Twitter: @cchilderhose
Polina
Veeam Software
Posts: 3747
Liked: 912 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Linux Proxy log directory filling up

Post by Polina »

Hi Hin and Chris,

First, can you elaborate more on what you would like to see documented? Cause all existing best practices and requirements are already shared in the HelpCenter and KBs (if there're any on Linux, I don't rememeber it well now). There's no hidden knowledge that we're keeping for ourselves :)
HangTen
Service Provider
Posts: 42
Liked: 4 times
Joined: Jan 21, 2021 3:17 pm
Full Name: Hin Tang
Contact:

Re: Linux Proxy log directory filling up

Post by HangTen » 1 person likes this post

Hi Polina,

If a note could be added to this section for Backup Proxy requirements to inform that /var is where the logs are placed and to ensure that has enough storage for the logs. Please forgive me if this is already in another part of the documentation.

Thanks,

Hin

The following hardware is required:

CPU: any modern multi-core x64 processor, 4 cores minimum.
Memory: 16 GB RAM minimum. Allocating additional RAM and CPU resources can enhance backup, restore and search performance.
If you plan to deploy Veeam Backup for Microsoft 365 backup proxy server on VM with dynamic memory allocation, such VM must have 32 GB RAM minimum.

Disk space: 3 GB for the backup proxy server installation and additional free space for product logs.
Polina
Veeam Software
Posts: 3747
Liked: 912 times
Joined: Oct 21, 2011 11:22 am
Full Name: Polina Vasileva
Contact:

Re: Linux Proxy log directory filling up

Post by Polina »

@HangTen

It makes sense, thanks.

I'd like to ask you also to open a support case on the issue with logs filling up space and jobs getting stuck because of it. Please post your support case ID here - I'll bring it to the attention of our RND team.

Thanks!
HangTen
Service Provider
Posts: 42
Liked: 4 times
Joined: Jan 21, 2021 3:17 pm
Full Name: Hin Tang
Contact:

Re: Linux Proxy log directory filling up

Post by HangTen »

Case #07855955 was created. Thanks!
Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests