Monitoring and reporting for Veeam Data Platform
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Backup.Operator
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VeeamONE - Authentication failed. Please log in again.

Post by Backup.Operator »

After upgrading to VeeamONE v13.0.0.5630 and using a PostgreSQL database,

I am unable to log in via the browser using the URL below:

Code: Select all

https://vi-monitor01.corp.com:1239/reports-view/templates/
I have added my user account to the local vi-monitor01 server Veeam ONE Administrators group.

The VeeamONE desktop app is working fine, no issue.

Image

How to fix this problem?
:arrow: :mrgreen:
jorgedlcruz
Veeam Software
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Full Name: Jorge de la Cruz
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Re: VeeamONE - Authentication failed. Please log in again.

Post by jorgedlcruz »

Hello,
I cannot see the screenshot, please use imgbb. Have you tried to go to the main url without the reports-view etc part?

In any case this is not expected and if that doesn't work, I would suggest creating a bug and share the support case number here for us to see what is happening.

Keep us posted, thank you
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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