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Pagrossman
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Joined: Apr 07, 2021 5:42 am
Full Name: Jan Gross
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Off site proxy can't be installed

Post by Pagrossman »

We installed totally new environment next to existing environment.

The target is to have only this new without moving old backup. Backups are in the second locality.

New configuration is 3 servers (1 mgmt server and 2 proxies).
Everything was ok until installation of proxies.
We are not able to install proxies.
Each attempt ends with error "10/24/2025 10:48:52 PM :: Configure proxy. Error: An attempt to connect to 172.20.4.81 has timed out. :: 0:01:03"

Windows Servers 2022 Standard
Powershell 7.4.12 installed
.NET Runtime 8.x installed
Firewall rules:
outgoing traffic is not blocked
Incoming traffic:
mgmt server:
port 9191 for incoming proxy communication
port 5432 for PostgreSQL
port 4222 for NATS server (that is not needed)
port 443 for SMB (existing fw rule File and Printer Sharing (SMB-QUIC-In))
port 445 for SMB (existing fw rule File and Printer Sharing (SMB-In))
ports 9000-9001 for Minio S3 object storage
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proxy server:
port 9193 for incoming server communication
port 443 for SMB (existing fw rule File and Printer Sharing (SMB-QUIC-In))
port 445 for SMB (existing fw rule File and Printer Sharing (SMB-In))
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What we tried:

Opened all firewall ports on proxy server without limitation to remote hosts
Modification of hosts file due to test dns dependencies
Installed proxy from mgmt server remotely under system, localservice, network service and local administrator account
Installed proxy service for run under system, localservice, networkservice and local administrator account
Manually removing frozen proxy services due to many failed attempts
Server restarts
etc...

Behaviour:
When installation process is started, it correctly copy files to the remote server, then create 2 services (proxy + updater) and then it starts proxy service (long start - about 2-3 minutes to start). Then configure proxy step fails after 1 minute.

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Where did I go wrong?
Pagrossman
Enthusiast
Posts: 44
Liked: 1 time
Joined: Apr 07, 2021 5:42 am
Full Name: Jan Gross
Contact:

Re: Off site proxy can't be installed

Post by Pagrossman »

I don't understand it...
I tried it for more than 8 hours and it didn't work.

Now, I created a topic here, again tried to recreate firewall rules (today at least 10 times on each server) and now it works.... :shock:

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