HPE VME - Worker not deploying?

[Servior]

Hi all,

I've installed the VME Beta Plugin on my Linux VSA. Updated the Console with the new Plugin. My VME Manager is on 8.0.11, so everything should be okay. Added my VME Manager to veeam, created a backup job and deployed(?) a worker. Tried to test the worker and received the following error:

Code: Select all

02.12.2025 21:51:55 Succeeded : Testing the worker vme-worker
02.12.2025 21:51:55 Succeeded : Finished searching for uploaded worker VM images
02.12.2025 21:51:55 Failed : Failed to deploy the worker VM: Object reference not set to an instance of an object.
02.12.2025 21:51:55 Failed : Worker vme-worker test failed: Object reference not set to an instance of an object.

Looking at my VME Manager, I can see the uploaded virtual image with a size of 967.9MiB.

Any ideas where to look?

[PTide]

Hi,

As per the rules of the Beta, please upload the full log bundle.

Thanks!

[cody.ault]

After you went through the wizard to add the VME Manager to VBR, did you run through the wizard to deploy the worker to the cluster and test it at that point? From the collected logs, there should be a platform services log in the .\Veeam\Backup\Plugins\HPEMORPHEUSVME folder that might have more information. You could try deploying a new worker as well to see if it reproduces

[EvgenyBaev]

Could you please also enable the Debug log level before reproducing the issue.

To enable Debug logging:
1) Open the appsettings.json file as administrator.
Location:
C:\Program Files\Veeam\Plugins\HPE Morpheus VM Essentials\Service
2) In the Logging section, set the log level to Debug.
3) Restart the VeeamHpeMorpheusVmeSvc service.
4) Reproduce the issue and collect the log file.
5) Afterwards, you may set the log level back to Info and restart the service again.