Online Tapes not updating

[JonJR]

Hey, wondering if anyone else is having an issue where once a tape is exported from a library, it's still showing in Online Tapes in it's orignal slot location, when in fact it's sitting on my desk?
Re-scanning and re-inventorying the library did nothing.

The library is a "Dell" ML3, it correctly shows which slots are occupied.

We did upgrade to 13.0.1.1071 yesterday ¯\_(ツ)_/¯. It's been running fine for the past 5 years.

Case #07947842

[JonJR]

An update - when I restart the B&R console, it does show the correct slottage. But subsequent tape operations are not updated in the Console until it's restarted

[david.domask]

Hi Jon,

Thanks for sharing the case number -- the behavior is not expected, so please continue with Support.

Can you confirm, if you try to inventory one of the tapes that is showing as online while actually being offline, does the status update correctly?