Backup of NAS, file shares, file servers and object storage.
Post Reply
claudiohipolito
Influencer
Posts: 12
Liked: 1 time
Joined: Jan 16, 2025 12:50 pm
Full Name: Claudio Hipolito nunes
Contact:

NAS Backup fails after upgrade to VBR 13.0.1.1071 – Proxy agent has not been assigned an ID

Post by claudiohipolito »

After upgrading Veeam Backup & Replication to version 13.0.1.1071, we started facing issues with a NAS Backup job (unstructured data).

Error:

Failed : Processing \\serverfs\Diretorios
Error: Agent: Failed to process method {MessageChannel.EstablishConnectionByRoles}:
Proxy agent has not been assigned an ID by the master agent


Environment details:

NAS Backup (SMB)

Backup Proxy: Veeam Backup Server itself (VBR acting as proxy)

Affected job: File Share backup

Actions already performed:

Rescan of the NAS backup proxy agent

Verified proxy assignment and availability

Restarted Veeam services on the VBR server

Checked repository and proxy status (healthy)

Confirmed that other backup jobs are running successfully

The issue started only after the upgrade to 13.0.1.1071.
All other jobs are running fine; the problem is isolated to the NAS backup job.

We are currently working with Veeam Support.

Support Case: #07951659

Has anyone faced a similar issue after upgrading to v13? Any additional troubleshooting steps or known fixes would be appreciated

Thanks for Assistance.

Cláudio Hipólito
david.domask
Veeam Software
Posts: 3227
Liked: 751 times
Joined: Jun 28, 2016 12:12 pm
Contact:

Re: NAS Backup fails after upgrade to VBR 13.0.1.1071 – Proxy agent has not been assigned an ID

Post by david.domask » 1 person likes this post

Hi Cláudio,

Please continue with Veeam Support on this one -- the error itself is not immediately familiar and no known issues that match at first blush; we won't be able to meaningfully troubleshoot over the forums, so let's see what Support has to tell.
David Domask | Product Management: Principal Analyst
claudiohipolito
Influencer
Posts: 12
Liked: 1 time
Joined: Jan 16, 2025 12:50 pm
Full Name: Claudio Hipolito nunes
Contact:

Re: NAS Backup fails after upgrade to VBR 13.0.1.1071 – Proxy agent has not been assigned an ID

Post by claudiohipolito »

Hi David,

OK, we will proceed with the support case.

Thank you.
Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests