Agent on Ubuntu 25.10 not working

[Novell2]

Hello everyone, I had installed Veeam Agent V6.3 with Ubuntu 25.04 on a laptop, which worked well.
Without thinking too much about it, I updated the system, which means that the Ubuntu system is now on version 25.10. But now the Veeam agent no longer works. My Linux skills aren't that great, so what commands do I need to run? Do I need to uninstall and reinstall Veeam Agent? Does Veeam Agent version 6.3 work with Ubuntu 25.10? Or do I need to use VBR12 and install the agent in that console?
Thanks a lot for your help!
Cheers
Novell2

[rovshan.pashayev]

Hello Zeller,

Veeam Agent for Linux version 6.3.2.1207 does not support Ubuntu 25.10.

If you need any technical assistance, please submit a Support Case and our support engineers will help you. We're unable to provide support over forum posts.

Don't forget sharing case number here.

[eMKi]

Hi @rovshan.pashayev

is there an ETA, when Ubuntu 25.10 will be supported?
I know it always takes a while but I am just wondering if there is an estimate when the update will be available.

Best regards!

[rovshan.pashayev]

Hello,

Starting with Veeam Agent for Linux v13, the agent supports only Ubuntu LTS releases. Please refer to the Release Notes here.

For any other technical assistance, please submit a support case.

[eMKi]

Hi,

thanks.
Is this also true for
Veeam Agent for Linux FREE
https://www.veeam.com/products/free/linux.html

[rovshan.pashayev]

Hello,

Yes.