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matteu
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Audit mail consultation

Post by matteu »

Hello,

I would like to know if it's possible to know when a user allowed to restore mail is opening mailbox of one user fromrestore portal or veeam console and reading the mail but not restore them ?

Thanks for the answer.

Case : 07955582
Polina
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Full Name: Polina Vasileva
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Re: Audit mail consultation

Post by Polina »

Hi matteu,

You can use REST endpoints to configure audit notifications, however, it doesn't provide the information if an action has been performed via the console or via the Portal.

Thanks!
matteu
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Re: Audit mail consultation

Post by matteu »

Hello,
Thanks for your answer

Support confirmed me it s not possible.
Allow someone to restore mail allow them to read all the mail on the scope they are allowed and no one can know what he read :/
Because you have full access of all allowed mailboxes and can open each mail and never restore one.
From a security perspective, I think this could maybe be improved.
jorgedlcruz
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Re: Audit mail consultation

Post by jorgedlcruz » 1 person likes this post

Hello Matteu,
I wrote about all the options about this in the past: We have a truly comprehensive Restore Operator Activity for VB365 in Veeam ONE, you can understand if the restore was triggered from the Restore Operator Portal, or from the Explorer, as the Restore Operator Column has different values, same as the Initiator which usually includes IP, so as an example "I opened an email, just view, but in order to do that I need to list some folders right? Image
All of that is reflected on VeeamONE report:
Image
Here are the details, which as said are different from Explorer vs Restore Operator Web, give it a try yourself:
Image

And if you have any feedback let us know.
Thank you!
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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