Log files and support bundle for PVE Backup Jobs with Veeam

[unsichtbarre]

Sorry if asked and answered, but searches were inconclusive.

Where do I view/gather log files for Proxmox backup job which is failing? Nothing under: C:\ProgramData\Veeam\Backup and nothing un the Support Information wizard.

THX,
-JB

[Brad.Barker]

Hello John! You should be able to get these logs from the support information wizard or by navigating to C:\ProgramData\Veeam\VeeamBackup\Plugins\PVE.

The Proxmox logging data is held in the plugin folder in the default log directory.

[unsichtbarre]

Thanks @brad.barker , my C:\ProgramData\Veeam\VeeamBackup\Plugins\ contains only: Oracle RMAN, SAP HANA, SAP on Oracle

We are still on VBR 12 due to a technical issue (over a month with support, Case #07976982) preventing upgrade.

-JB

[Brad.Barker]

i did check on v13, but from what I can tell it should be the same on v12 as it is a plugin.

If you create a log bundle in v12 and select the Veeam server itself as the object as outlined here (https://helpcenter.veeam.com/archive/vb ... ading-logs), it should bundle the log at <Export folder>/Backup/plugins/PVE.

I checked the logs you uploaded on the case to see if there was an issue with it collecting those logs, and I was able to see the logs were collected and in that directory. Let me know if you're able to see the PVE logs after you create a bundle with v12.