Veeam 13 issues after upgrade

[0000Backup0000]

Same issue since 14/03/2026 auto update from 13.0.1.180 → 13.0.1.2067.

Veeam Support - Case # 08023178, opened on the 14.03.2026 and on going.

[GreenEnvy]

Support ticket: 08030155
Also not sure if it is related, but I was unable to generate logs. When I go to 'export logs for this job', the select box that appears is empty, no jobs visible.

[renatorichina]

Just as an information. While our own VBR still have the issue (we have a Nutanix Enviroment), I noticed that maybee it's less common on Hyper-V enviroments: I have upgraded around a dozen of customer installations the past 3 days (all have Hyper-V) from 12.x or 13.0.180 to 13.0.1.2067 and I discovered the guest processing issue only at one single of those customers, while all have at least a job with activated guest processing.

Another thing discovered, which I also find a little strange: I have left for all of the customers Hyper-V backupjobs the default setting for the Backup Proxy, meaning (Off-host backup) with the as well default setting for "failover to on-host backup mode if no suitable off-host proxies available"

However, I've discovered then, that the "Guest Interaction Proxy" was NOT installed on any of the hyper-v hosts after the installation/update to 13.0.1.2067. When I gone through the Properties wizard under "Backup Infrastructre" - "Managed Servers" - "Microsoft Hyper-V", all had the Status "not installed" under the GIP and it has been installed then when I processed the dialog.

Not sure, if this is by design, or this might be a glitch, that the GIP is not installed by default on the host when doing the update/upgrade to 13.0.1.2067.

#08022476 (our own Nutanix GIP issue) now escalated to next tier support and under investigation by RnD team according to the newest status of today

[david.domask]

Hi Renato,

Thank you for sharing the details, but for items not related to the topic, it's best for another topic so we can keep this one on topic; in your case since it's being investigated already, no need for a topic unless you have questions about the results of the case.