No health check mails in V13?

[xmzmc]

Version: Veeam Backup and Replication 13.0.1.1071 on Windows Server 2019

Hi in Veeam Backup and Replication 12, i received separate mail notifications about health checks (beside the regular job notification mails). In Veeam Backup and Replication 13, I only receive mail about the backups jobs but not about the health checks anymore. I have verified that the health check did in fact ran and that the mail connector is ok (otherwise i wouldn't receive mail about backup jobs). Any idea why i don't receive these mails about health checks anymore? Or did it got removed in V13?

Thanks in advance

[HannesK]

Hello,
my suggestion would be to upgrade to the latest version 13.0.1.2067 because it contains many bugfixes.

I cannot remember that we removed that and if updating doesn't help, then I would check two things:
1. is it maybe in the daily summary? It should not, according to the "help text", but just in case.
2. open a support case and argue "it worked in V12". If you already opened a support case, can you please post the case number?

Best regards
Hannes

[xmzmc]

Hi HannesK,

Thanks for your response. I've got some new findings: i noticed the reports are being sent but only when a next scheduled backup job starts. For example:

- Health check starts at 05:00AM, finishes at 05:35AM. No mail sent.
- Scheduled backup job starts at 22:00PM. Mail of the earlier, morning health check is immediately being sent and received on my end at 22:00PM.
The mail i receive on 22:00 mentions the health check started at 05:00AM, finishes at 05:35AM. Mind you, this is NOT a case of mail(server) delay.

It might already worked this way in Veeam12 but not 100% sure. Either way, is this expected behaviour or a bug? I will also try updating to 13.0.1.2067 but i'm very interested to know if this is expected behaviour.

[HannesK]

Hello,
no, the mail should be sent after it finished.

Best regards
Hannes

[FrancWest]

This has always been the case since v12. Health check reports are always sent at 22:00 hours, even if the health check ran earlier that day. Also, when a health check fails, you'll only know this at 22:00 hours, because you don't get a notification right after the failure. See also here: post505728.html?hilit=health#p505728

[HannesK]

oh, thank you Franc!

[xmzmc]

Mmm that changes things. Seems not so desirable behaviour in my opinion. Either way, thanks for the info @FrancWest.

[FrancWest]

Agreed, this should be changed. Why not the same notification flow as with backup jobs. When a health check fails you want to know it immediately and not 24 hours later in a worst case scenario.