Error restoring VM with categories

[johannesk]

Hi,

This issue was worked on as case #07964161.
When we restore a Nutanix VM using restore mode 'Restore to the original location' the VM restores ok but there is a Warning :

Failed to restore the following categories: Prism Central is unavailable: {"api_version": "3.1", "code": 409, "kind": "mh_vm", "message_list": [{"message": "Edit conflict: please retry change.", "reason": "CONCURRENT_REQUESTS_NOT_ALLOWED"}], "state": "ERROR"}

Apparently we can not have that fixed. The workaround to we don't get a warning on the restore job is to use restore mode 'Restore to a new location, or with different settings'
There I need to uncheck the option to 'Restore VM Categories'. Side note about that, is that this workflow will not delete the VM on the Nutanix cluster before restoring it, it will restore it side by side. The other workflow does delete the VM on the Nutanix cluster.

My question is, will the category restore be fixed? An ok fix for me is that the 'restore to the original location' would just not try to restore categories since the categories will populate automatically anyway.

Regards,
Jóhannes

[HannesK]

Hello Johannes,
as I cannot see a bug number the the support case, it's hard to say whether it gets fixed.

I asked support whether this limitation is documented anywhere and if not, whether there is a bug tracked for that. Depending on the outcome, I will hopefully be able to answer your question

Best regards
Hannes