Restoring from Tape Drive-- calculating from 50 Hours

[vrmsot@nlicgulf.com]

HI support,

I am trying to restore a backup from Tape Drive but now its showing Resting a file *** calculating

stuck in this stage from last 50 Hours...

there is enough space in drive where restoring a file..

<Support ID removed by moderator>

[Andreas Neufert]

Hello vrmsot@nlicgulf.com,
I removed the support ID as it should not be shared in public. Can you please share the ticket number instead?

[vrmsot@nlicgulf.com]

Case #08045233 — File Restore from Tape Drive stuck from 45 Hours -Calculating

[Andreas Neufert]

Hi, I saw that you just created the case and uploaded the logs. It is a bit hard to guess here without the insights, so let´s wait a bit for the support case analyse.