How to configure for Internet agent backups

[bobzscharnagk]

Hi everyone,

I have two Windows 10 machines at different sites, 'Home' and 'Club'. B&R Community is installed at 'Home' and an agent is installed at 'Club'. When I set this up I had a site-to-site VPN in place an just used the 'Home' server IP address and the B&R server name. Everything works but the backups over the VPN are slow and I want to switch to using the Internet between the two sites. I do have firewalls in place and can secure the incoming ports as both sites have fixed IP addresses. However I am struggling to figure out how to do this. The 'Home' server has two IP addresses both of which are local to the 'Home' LAN. When the 'Club' agent does a backup it uses one of those IP addresses to contact the 'Home' server. Now, from what I've read, I don't think I can change the name or IP addresses of the 'Home' server so I have to re-install. If I can rename the 'Home' server please let me know how. My question is what name do I give the 'Home' server implementation? I was thinking that if I use server.mydomain.com I could get that to resolve to a LAN IP address or my public IP address as I have internal DNS. Would the 'Club' agent use the IP addresses that the server passes to it or would it do a DNS lookup and use the resultant IP address and thus the Internet connection?

Any suggestions gratefully accepted.

[Mildur]

Hi Bob,

The agent will establish a direct connection to the local IP address of the backup server. With NAT, this is not possible; a VPN is be required. See:
Veeam Help Center – Agent network requirements

Everything works but the backups over the VPN are slow

Which part of the backup process is slow? What do the bottleneck statistics show in the backup console?

I think it’s best to contact our Customer Support team (Community Edition is supported on a best-effort basis) so we can investigate why the backup is slow. It’s possible that even “without VPN” it would still be slow, depending on the actual bottleneck.

Best regards,
Fabian