[Feature request] HPE Morpheus Enterprise with 3-nodeHA

[kountory]

I have an existing case number 08047302

We would like to request a modification to the software to enable the registration of an HPE Morpheus 3-node HA configuration.

When adding HPE Morpheus Enterprise with a 3-node HA server configuration, an error occurred.
The message indicated:
“Failed: Failed to scan VMs: Error occurred while deserializing the response.”
Therefore, we created a support ticket. The support engineer informed us that the Veeam Plug-in for HPE Morpheus VM Essentials does not currently support an HA configuration for the Morpheus Manager.

Veeam Backup & Replication 13.0.1
HPE Morpheus Enterprise 8.1.0

[cody.ault]

Hey, can you tell me a bit more about the configuration?
Is your configuration something like this? > https://support.hpe.com/hpesc/public/do ... E0827.html
When you added the Morpheus Enterprise environment, did you use a load balancer IP? We didn't test this configuration, so I'm not sure if it's related to the error you saw or if there's a different problem and the HA configuration is just distracting from the actual issue.

When I looked at the case, it looked like there was a note about an error with the VM(s) having null for one of the parameters we expected to have a value related to storage. Are you using a GFS2 or NFS data store for you VMs? I'm asking the support team to send over the logs so we can review. Any information about how the management servers are setup will help reproduce the problem.

[kountory]

Thank you for your reply.

It follows the structure of the URL you provided.
I tried registering both the load balancer VIP and the individual IP address, but encountered the same error.

The VMs are using GFS2 datastore.

Thank you for analyzing the logs. We appreciate your continued support.
Please let us know if there is any additional information required.