Guest processing with changing passwords

[RubinCompServ]

We have a customer that is using MS LAPS for password security, so their Application-aware backups fail every couple of weeks as the password for the account changes. We're trying to talk them into creating an exclusion for the veeam service account, but they're balking at that. Would using Persistent Agents on the affected servers resolve this problem?

[Mildur]

Hi David

Your options depend on the version of the backup server:
- V12: Credentials or gMSA required
- V13: Deployment Kit with Persistent guest agent can be used (no credentials required anymore)

Best,
Fabian

[RubinCompServ]

@Mildur,

Running v12. In order to use gMSA, my VBR needs to be a member of the same domain as the server, right? I'm actually a cloud provider so my VBR can't even see the customer's domain, much less communicate with it, so that's out. The documentation here seems to say that, as long as I can auth to the server once to get the Persistent Agent installed, I don't need credentials after that. Am I misunderstanding it?