Supported disaster recovery path for Veeam Backup Enterprise Manager

[Steve_Sons]

Case ID: 08042403

Hello,
we are looking for clarification on the supported disaster recovery path for Veeam Backup Enterprise Manager deployed as a Linux-based Veeam Software Appliance.

Our scenario is the following:
• Enterprise Manager is running as a Linux-based Veeam Software Appliance
• the original server/appliance may fail and need to be redeployed
• we want to understand whether the previous Enterprise Manager configuration can be restored onto a newly deployed Linux Enterprise Manager appliance in a supported way

What we found in the documentation so far:
• The official documentation states that configuration backup and restore is not supported for Veeam Backup Enterprise Manager.
• At the same time, the documentation also describes EMCO-based backup/restore of the Enterprise Manager configuration database for specific migration scenarios, for example Windows to Linux, using the Enterprise Manager DB Migration utility and restoreemdatabase.
• In the Veeam Host Management Console on the appliance, it is also possible to create a support logs bundle and optionally include the configuration database file.

Our questions are:
• Is there any supported disaster recovery procedure for restoring the configuration of a previous Linux-based Enterprise Manager appliance onto a newly deployed Linux Enterprise Manager appliance?
• If yes, is EMCO the supported mechanism for that scenario?
• Can a Linux-based Enterprise Manager appliance create an EMCO backup of its own configuration database, or is EMCO only intended for the documented migration scenarios?
• If EMCO is not the supported DR path for Linux-to-Linux recovery, is there any other supported recovery method?
• Or is redeploying Enterprise Manager and manually reconfiguring it the only supported approach?

We are specifically asking about a DR/redeployment scenario for an existing Linux-based Enterprise Manager appliance, not a Windows-to-Linux migration.
If there is a supported procedure, could you please point us to the relevant documentation or clarify the intended product behavior?

Thank you.

[Mildur]

Hi Stefan,

I apologize for the late reply.

So far, there is no supported option. You can try to take a backup of the entire machine and restore it.

Since our plans involve moving more features from Enterprise Manager into the new Web UI in Veeam Backup & Replication v13.* and future versions, I would rather focus on protecting the VBR configuration than Enterprise Manager.
I’ll bring this up in our team discussion to see whether a official backup method for Enterprise Manager configuration makes sense going forward with our future Enterprise Manager; however that will look.

Best,
Fabian

[matteu]

@mildur

Hello,
Does it mean something is planned about password protection with VBR server itself ?
We don t really often install EM on small custommers because password loss protection is probably the only good feature it can add.

[Mildur]

Hi Matteu,

It’s too early to say what the final implementation will look like. We will review how to cover all current Enterprise Manager features going forward, so Password Loss Protection will remain available; however, it’s not decided yet in what form.

For now, please continue to use Enterprise Manager. It remains fully supported and will receive product fixes if necessary.

Best,
Fabian