Comprehensive data protection for all workloads
Post Reply
MSAP1348
Lurker
Posts: 2
Liked: 1 time
Joined: Apr 27, 2026 4:32 pm
Contact:

Feature Request - custom kickstarter for VIA

Post by MSAP1348 »

Dear team,

In our environment, we need to deploy multiple proxies and VHRs using the new VIA ISO.

In an attempt to avoid the time-consuming deployment and management of multiple TOTP codes, we tried using a custom kickstarter in accordance with the VSA documentation.

Despite taking multiple troubleshooting steps (and opening two support cases), we failed.

So we request the following features:

1. The ability to use a custom kickstarter for proxies and VHR deployment.
2. A custom tool to build custom ISOs.
david.domask
Product Manager
Posts: 3618
Liked: 876 times
Joined: Jun 28, 2016 12:12 pm
Contact:

Re: Feature Request - custom kickstarter for VIA

Post by david.domask »

Hi MSAP1348, welcome to the forums.

Sorry to hear you had challenges with the ISO customization -- you mentioned you had case numbers, can you share those case numbers please? (They will start with 08*)

As for the request, noted and we want to have an easier way of customizing the appliance installers moving forward.

For now, I can advise use this tool created by one of our Employees that handles the customization (mostly) automatically.
David Domask | Product Management: Principal Analyst
MSAP1348
Lurker
Posts: 2
Liked: 1 time
Joined: Apr 27, 2026 4:32 pm
Contact:

Re: Feature Request - custom kickstarter for VIA

Post by MSAP1348 » 1 person likes this post

Hi David,

The case numbers are : 08069188 and 02977479

Thanks, I'll check out this tool!
Post Reply

Who is online

Users browsing this forum: No registered users and 83 guests