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fnoel
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What Veeam One Reporter dashboards design for?

Post by fnoel »

Hello,

I post on this forum as recommended by the Veeam technical support: Case # 00201413:

Here’s our use case: we have a data center hosting hundreds of VMs for a dozens of customers. We’re looking for a solution to publish to our customer some metrics for their VM.

We (maybe a bit too quickly) worked out that Veeam One Reporter’s dashboards will be the right tool. However we found too many limitations that prevent us to use it for this purpose.

Has Veeam One Reporter’s dashboard been designed for such use case? It looks like everything is there but impossible to really leverage it.

Is there any plan to release new reports pack versions that would bring some improvement in the dashboard customization capabilities?

Thanks in advance for your help and guidance in understanding how we could get value from Veeam One Reporter dashboard.

Regards,
François
Vitaliy S.
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Re: What Veeam One Reporter dashboards design for?

Post by Vitaliy S. »

Hello François,
François wrote:We (maybe a bit too quickly) worked out that Veeam One Reporter’s dashboards will be the right tool. However we found too many limitations that prevent us to use it for this purpose.
Can you please give me a bit more details on what didn't work for you?
François wrote:Is there any plan to release new reports pack versions that would bring some improvement in the dashboard customization capabilities?
Yes, there are lots of minor enhancements coming, can you please clarify what you would like to see from your perspective?

Thank you!
fnoel
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Re: What Veeam One Reporter dashboards design for?

Post by fnoel »

Hello,

Our main issue with the Veeam One Reporter dashboard capability is that it looks like a fantastic tool to publish VM statistics for customers in an access right controlled way. Somehow this is what we can do but with too limited flexibility on what could be displayed.

Our primary requirement would be to publish to our customers VM statistic (CPU, RAM and disks) for the past week or the past month. I understand that there are great performance concerns giving access to resource consuming reports due to database saturation risks. But it doesn't have to be live statistics, this could be the last day statistics generated during the night. However the dashboard look and feel and authentication mechanism is required.

Another one would be to make sure that if we give a customer access to its dashboard, this user can only consult the widget we've configured for him. Please have a look to the call: # 00201575.

Thanks in advance for you help.

Regards,
François
Vitaliy S.
VP, Product Management
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Re: What Veeam One Reporter dashboards design for?

Post by Vitaliy S. »

François,
fnoel wrote:Our primary requirement would be to publish to our customers VM statistic (CPU, RAM and disks) for the past week or the past month.
Does it have to be a performance graph for each VM or just a TOP N VMs table?
fnoel wrote:Another one would be to make sure that if we give a customer access to its dashboard, this user can only consult the widget we've configured for him.
This is already possible, you can assign individual permissions on every dashboard you create.
fnoel wrote:]Please have a look to the call: # 00201575.
Will do. Thanks!
fnoel
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Re: What Veeam One Reporter dashboards design for?

Post by fnoel »

Hi,

Yes it has to be performance graph for each selected VMs. The TOP N VMs table is not really useful for us. This is our main requirement: give a VM statistics dashboard to our customers.
This is already possible, you can assign individual permissions on every dashboard you create.
Yes that's right but we have to give the widget URL to our customer rather than the dashboard one, otherwise the user can drill down into report and consult the entire cluster VM list.

Thanks
François
Vitaliy S.
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Re: What Veeam One Reporter dashboards design for?

Post by Vitaliy S. »

fnoel wrote:Yes it has to be performance graph for each selected VMs. The TOP N VMs table is not really useful for us. This is our main requirement: give a VM statistics dashboard to our customer
How do you currently scope VMs of your customers? Are you using resource pools, VM folders, BV groups? I'm just wondering how many VMs will displayed on a single widget in your case.
fnoel
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Re: What Veeam One Reporter dashboards design for?

Post by fnoel »

We scope our VMs using BV groups. The biggest BV group contain a dozen of VMs. The average number of VM per customer is 5 VMs.
Vitaliy S.
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Re: What Veeam One Reporter dashboards design for?

Post by Vitaliy S. »

Ok, since it doesn't have to be real-time, for now you can now create performance reports for your customers and schedule these reports on regular basis, but thanks for the feedback!
fnoel
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Re: What Veeam One Reporter dashboards design for?

Post by fnoel »

We want to provide our customers portal for them to consult their statistics, the sending report method would be a temporary solution. What Veeam One Rerport dashboard enhancements can we expect in a short term?
Vitaliy S.
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Re: What Veeam One Reporter dashboards design for?

Post by Vitaliy S. »

François, in the upcoming version you can expect more reporting parameters to existing performance widgets (such as TOP N VM, Hosts, ), also we are extending possible scopes (BV groups, vCD objects) for these widgets.
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