Datastore is currently 0% used, with 0 GB space remaining

[oyst]

Hi,

We are seeing warnings similar to this:
**
Alert: Veeam VMware: Datastore Free Space Analysis
Source: vmfs01
Path: Not Present
Last modified by: System
Last modified time: 7/24/2013 12:24:46 PM Alert description: Datastore vmfs01 has breached the free space threshold.

Datastore is currently 0% used, with 0 GB space remaining.
**
The action account has the following rights in vcenter
Datastore --> Browse datastore
Host --> Cim

Any tips why this monitor is unable to give us the correct infomation?

Regards
Standal

[sergey.g]

Hi Standal,

Browse datastore should be enough for this monitor to work properly. We saw similar issues when system locale on the collector server or SCOM server is set to a non-English locale and specificly to a locale which uses comma(,) as a decimal point separator, could you check which locale is configured on your collector server and on SCOM server? Also could you check 'freePct' and 'freeGB' performance metrics for this datastore, let us know if you also see 0 there?

Most likely it's an issue with locale(with comma as a decimal point separator), please let us know if our assumption is correct. You can fix this issue by changing decimal point separator in regional settings (Control Panel > Region > Advanced Settings). Make sure you've changed this for account under which Veeam Collector service is running.

Let us know if this doesn't help or you have English locale on both servers.

Thanks.

[sergey.g]

Hi,

As a follow-up to my previous post I want to add that we already fixed this in Patch 1.
http://www.veeam.com/kb1752

Actually we had to create a workaround. This really looks like a SCOM issue - when configuration is sent to the agent formatted in locale with different decimal point separator, under these circumstances agent will not be able to properly convert string value to a numeric value.

Thanks.