-
- Novice
- Posts: 8
- Liked: never
- Joined: Jan 22, 2010 3:32 pm
- Full Name: Harry Howes
- Contact:
Backup Copy never starts
I have one VM that is in a Backup Copy job. Every time it starts, it stops and reports "Restore point is located in backup file with different block size". It is the only VM in the job and it is a newly created Backup Job, so no data has been transferred yet. So far the job has not run successfully.
-
- Veeam Software
- Posts: 21139
- Liked: 2141 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Backup Copy never starts
Harry, there seems to be an issue with the backup copy job: if the corresponding backup job has block size different from the default one and if VMs are added to the backup copy job from the virtual infrastructure, the job could fail with the mentioned error. To work around this, you could either temporarily disable backup copy job, remove all files it has created (via Backup node in the Veeam B&R console), and re-enable it or just re-create the backup copy from scratch adding VMs from the backup job (instead of VI). Thanks.
-
- Novice
- Posts: 6
- Liked: never
- Joined: Aug 22, 2013 2:17 pm
- Full Name: Bent Gjersvik
- Contact:
Re: Backup Copy never starts
Seems like trying to Copy from a Datadomain repository gives the same error message. "Restore point is located in backup file with different block size".
-- BentG
-
- Product Manager
- Posts: 20413
- Liked: 2302 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: Backup Copy never starts
Hi, Bent, have you already tried the workaround mentioned? Thanks.
-
- Chief Product Officer
- Posts: 31814
- Liked: 7302 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Backup Copy never starts
Try not to use different storage optimization settings (aka block size) across different backup jobs to avoid this issue.
-
- Novice
- Posts: 6
- Liked: never
- Joined: Aug 22, 2013 2:17 pm
- Full Name: Bent Gjersvik
- Contact:
Re: Backup Copy never starts
Hi, Sorry for the late reply!
I've tried the workaround on the job with Datadomain repository. No success. Made another job to Windows disks instead: no problems at all. Same settings in both jobs. I'll try without any compression or inline dedup to the DD and see what happens.
I've tried the workaround on the job with Datadomain repository. No success. Made another job to Windows disks instead: no problems at all. Same settings in both jobs. I'll try without any compression or inline dedup to the DD and see what happens.
-- BentG
-
- Chief Product Officer
- Posts: 31814
- Liked: 7302 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Backup Copy never starts
Compression or dedupe settings are irrelevant to this, so don't bother wasting time on this experiment.
The only thing relevant to this issue is storage optimization setting (Local/LAN/WAN) in Veeam job.
The only thing relevant to this issue is storage optimization setting (Local/LAN/WAN) in Veeam job.
-
- Influencer
- Posts: 16
- Liked: never
- Joined: Jun 30, 2012 10:35 am
- Full Name: Joerg Hermanns
- Contact:
[MERGED] Restore point is located in backup file with differ
Hello everyone,
when trying to do a "backup copy job" to an offsite location (Windows 2012 with local disks) i am getting the following in the logfile and nothing happens:
Restore point is located in backup file with different block size. VM: 'NS02', ID: 'a2e4fa1f-8b72-48ea-a547-a8c513430a87' Ref: 'vm-176'
Can someone shed a light on what excactly is causing this message and how i can fix that?
Regards and thanks
Joerg
when trying to do a "backup copy job" to an offsite location (Windows 2012 with local disks) i am getting the following in the logfile and nothing happens:
Restore point is located in backup file with different block size. VM: 'NS02', ID: 'a2e4fa1f-8b72-48ea-a547-a8c513430a87' Ref: 'vm-176'
Can someone shed a light on what excactly is causing this message and how i can fix that?
Regards and thanks
Joerg
-
- Veeam Software
- Posts: 21139
- Liked: 2141 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Backup Copy never starts
Joerg, please review the posts above for explanation and feel free to ask for any additional clarifications, if needed.
-
- Influencer
- Posts: 16
- Liked: never
- Joined: Jun 30, 2012 10:35 am
- Full Name: Joerg Hermanns
- Contact:
Re: Backup Copy never starts
Sorry - but i still do not get it.
Where excactly do i have to change that ? I know i can change it on the Job itself - but where can i modify that for the Backup-Copy-Job?
A small hint would be helpful
Regards
Joerg
Where excactly do i have to change that ? I know i can change it on the Job itself - but where can i modify that for the Backup-Copy-Job?
A small hint would be helpful
Regards
Joerg
-
- Product Manager
- Posts: 20413
- Liked: 2302 times
- Joined: Oct 26, 2012 3:28 pm
- Full Name: Vladimir Eremin
- Contact:
Re: Backup Copy never starts
You can disable backup copy job, delete files already created by it (delete from disk) and enable backup copy job again. This way, backup copy job will create restore points at remote location with the exact block size used by original backup job. Otherwise, recreate a backup copy job from the scratch. Thanks.
-
- Lurker
- Posts: 2
- Liked: never
- Joined: Sep 11, 2013 11:56 am
- Full Name: Mark Smits
Re: Backup Copy never starts
This doesn't work. I have 2 machines, each with their optimisation set to LAN target instead of local. When the backup copy jobs are created (new backup copy jobs). They set it 'restore point is located in backup file with different block size'.
I have tried changing the optimisation settings for the jobs to Local target, but the same error still occurs.
I have tried changing the optimisation settings for the jobs to Local target, but the same error still occurs.
-
- Veeam Software
- Posts: 21139
- Liked: 2141 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Backup Copy never starts
Mark, how do you add VMs to the newly created backup copy jobs? From the backup job or from virtual infrastructure/backup repository?
-
- Chief Product Officer
- Posts: 31814
- Liked: 7302 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Backup Copy never starts
What happens here (unless you are running into some kind of bug) is some other VMs included in the backup copy are backed up by the job with different block size than these two VMs. If you open a support case, they will be able to tell you which exactly after reviewing the logs. Thanks!
-
- Lurker
- Posts: 2
- Liked: never
- Joined: Sep 13, 2013 8:31 pm
- Contact:
Re: Backup Copy never starts
I have the same issue as you. Did you upgrade to Veeam 7 ? If so were the backups jobs created in Veeam 6.5. Then you tried to use the backup copy job in veeam 7, and it never starts. This is the issue I have.
I had to re-create the backup job in veeam 7 and then do the backup copy job ( Now it all works). But there is no way I am going to re-create all the backup jobs so I have logged a call with Support to see what can be done to get this working.
I had to re-create the backup job in veeam 7 and then do the backup copy job ( Now it all works). But there is no way I am going to re-create all the backup jobs so I have logged a call with Support to see what can be done to get this working.
-
- VP, Product Management
- Posts: 27377
- Liked: 2800 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: Backup Copy never starts
Paul, what storage optimization setting do you have on your existing backup jobs? What is your support case number?
-
- Lurker
- Posts: 2
- Liked: never
- Joined: Sep 13, 2013 8:31 pm
- Contact:
Re: Backup Copy never starts
Hi
Case # 00444535
I have noted that the backups when they were setup on 6.5 were all set to Lan Target with compression set to Optimal. However since upgrade to version 7 the compression settings have changed to High on every backup job. Seems strange that the upgrade of versions should do this...
Thanks,
Paul
Case # 00444535
I have noted that the backups when they were setup on 6.5 were all set to Lan Target with compression set to Optimal. However since upgrade to version 7 the compression settings have changed to High on every backup job. Seems strange that the upgrade of versions should do this...
Thanks,
Paul
-
- Chief Product Officer
- Posts: 31814
- Liked: 7302 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Backup Copy never starts
v7 has the new compression algorithm for Optimal compression, check out the What's New document.
Basically, v7 High compression = v6 Optimal compression, so upgrade simply preserved your settings.
Basically, v7 High compression = v6 Optimal compression, so upgrade simply preserved your settings.
-
- Lurker
- Posts: 2
- Liked: never
- Joined: Sep 11, 2013 11:56 am
- Full Name: Mark Smits
Re: Backup Copy never starts
Hi Foggy, I added the VMs from the job.
I too upgraded from 6.5 to 7 if that makes any difference
I too upgraded from 6.5 to 7 if that makes any difference
-
- Veeam Software
- Posts: 21139
- Liked: 2141 times
- Joined: Jul 11, 2011 10:22 am
- Full Name: Alexander Fogelson
- Contact:
Re: Backup Copy never starts
Changing optimization settings for the job takes effect after performing a new full only.skramjet wrote:I have tried changing the optimisation settings for the jobs to Local target, but the same error still occurs.
Do you probably have VMs from different backup jobs in a single backup copy job?skramjet wrote:Hi Foggy, I added the VMs from the job.
Anyway, more effective way to address the issue would be contacting support directly.
Who is online
Users browsing this forum: Bing [Bot] and 79 guests