Can't Login: Reporter.aspx, status = 401 Unauthorized

Management reporting and documentation

Can't Login: Reporter.aspx, status = 401 Unauthorized

Veeam Logoby Exrace » Sun Oct 23, 2011 5:50 pm

I have done a fresh setup of the latest version on 2008 r2 and have the static option installed as I seen this was a common problem.
I get this in the log when trying to login...

Roles: xxxx\Domain Users, Everyone, Veeam Reporter Administrators, Veeam Reporter Viewers,
url=/Welcome.aspx, status = 302 Found,
url=/Reporter/Reporter.aspx, status = 401 Unauthorized,

Is there some other IIS setting that is not getting set right by the installer?
I didn't seem to find anyone else reporting this issue.
Exrace
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Re: Can't Login: Reporter.aspx, status = 401 Unauthorized

Veeam Logoby Exrace » Sun Oct 23, 2011 6:49 pm

This an addtional message I see in event log
Event code: 4008
Event message: File authorization failed for the request.
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Re: Can't Login: Reporter.aspx, status = 401 Unauthorized

Veeam Logoby Vitaliy S. » Sun Oct 23, 2011 7:34 pm

Hello,

Installer should set everything correctly. I haven't seen this issue either, so it would be best if you could contact our support team directly, and then update this thread with the resolution.

Thank you.
Vitaliy S.
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Re: Can't Login: Reporter.aspx, status = 401 Unauthorized

Veeam Logoby ABrownUSA » Wed Nov 02, 2011 2:40 pm

I'm seeing the same thing on a brand new evaluation install. I have added the user to the VEEAM admin group and still not able to login. I keep getting prompted for user/pass until it eventually fails. How can i evaluate the product if i follow the install guide and it still doesn't work? Is there a possibility of an extension of the evaluation period? I've spent over 4 hours installing/reinstalling so i can get this product in front of our director. Doesn't look good when I've wasted company time and i still don't have anything to show for it.

Adam
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Re: Can't Login: Reporter.aspx, status = 401 Unauthorized

Veeam Logoby Vitaliy S. » Wed Nov 02, 2011 11:20 pm

Hello Adam,

To extend evaluation period, please contact our local sales representative or technical support team, they will get you a new license key and will guide you through troubleshooting steps to resolve this issue.

Thank you.
Vitaliy S.
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