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odge
Veeam ProPartner
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Full Name: Matthew Ogden
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Veeam ONE Reporter SQL Timeout

Post by odge » Jan 17, 2013 2:24 pm

Is there a way to increase the Veeam ONE Reporter web GUI sql timeout.

When I run the VM Backup Status it takes almost exactly 60 seconds, and then shows saying "no data available", I presume there are two SQL queries (one for the graph, and one for the data matrix), each taking 30 seconds then timing out.

We run VeeamOne from our larger (slower) storage pool at this site, and since its SQL express with a 3GB DB, it think its just not able to cache enough, and the queries take too long to run.

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov
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Re: Veeam ONE Reporter SQL Timeout

Post by Vitaliy S. » Jan 17, 2013 3:52 pm

Hi Matthew,

I'm not aware about any timeouts, it must be something different I guess. Can you please get in touch with our support team to take a look a this behavior over the WebEx session?

Thanks!

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