Backup Job does not finish

[DigiTalk]

Hello! I have already described my problem with Case-ID 04797909.
The Job has started on December 27th but hasn't finished yet - despite the Client being restarted, reconfigured and Updated to the new Agent version.
The job doesn't even exist on the client anymore, but the server insists (even after restarts) that this job is running.
It's a Windows Agent Backup on a workstation, utilizing the B&R Server as a destination.
How can I remove it from the "running"-list?

Thank you very much in advance!

Here's a screenshot:

[PetrM]

Hi David,

Let's wait for results of troubleshooting from our support team, I'm pretty sure they will come up with an appropriate action plan soon.

Thanks!