"Last seen" in Inventory > Physical Infrastructure not correct

[roberz]

Hi,
We have Veeam Backup and Replication 11.0.0.837 server and some 50 agents listed there.
In a Inventory > Physical Infrastructure view I can see Last seen 58 days ago but I am sure backup was made 9 days ago.
Therefore backup was created 9 days ago from a machine last seen 58 days ago.
How can this be?
Anyone saw this kind of things too?
Thanks.

[Mildur]

Hi Robert

I don't see the same behavior in my environments. Please open a support case with Veeam to analyze it. Without case number, the topic will eventually be deleted by moderators. Support can only help if you upload logs https://www.veeam.com/kb1832

We have Veeam Backup and Replication 11.0.0.837 server

I recommend to update your environment (Server and Agent) as soon as possible to the most current version. Your installed version has critical security vulnerabilities which were fixed in March 2022 (11.0.1.1261 P20220302). https://www.veeam.com/kb4245

Let me know, if the inconsistency from the infrastructure view is fixed after the upgrade of the environment.

Thanks
Fabian

[dbachman]

We see the same behavior in our environment and we are running current Veeam B&R. Two that I am looking at right now show the following:
Last seen: 13 days ago / Last agent backup: 9 days ago
Last seen: 49 days ago / Last agent backup: 7 days ago

These are not the only ones. I am not sure if this has any bearing but these two systems are sometimes powered down for extended periods of time. I have not confirmed if that is the case with others systems where we see this issue.