Veeam agent full backup failed - Case # 04181655

[ct-mferreira]

Hi, the last weekend our backup of a file server failed because the server stucks and had to be restarted.

When we retry this, failed with this error:

Code: Select all

18/5/2020 00:10:47 :: Error: The system cannot find the file specified.
Asynchronous read operation failed
Failed to upload disk.
Agent failed to process method {DataTransfer.SyncDisk}.
Exception from server: The system cannot find the file specified.
Asynchronous read operation failed
Unable to retrieve next block transmission command. Number of already processed blocks: [1976059].
Failed to download disk.

We have Veeam Backup and replication 9.5 U4
The backup is with agent because is a physical server.
The saturdays run a full backup,(this is that fails)

Must we run the incremental (the last is of the friday 15/05), or try again the full...i want to be sure that it not fail ?

[Gostev]

Hello,

I see you just opened a support case, please give our support engineers a chance to investigate it.
Usually, such errors indicate a storage problem on the server.

Thanks!