Asset: Server
Job: Veeam Agent copy job
Repo: Cloud connect
Trying to restore... Since I can't restore directly to Azure from the cloud connect repo, I'm trying to export to VHD to a local repo on the Azure BNR server, then upload to Azure blob and use for VM creation.
Well, I have concluded, between this post and support, that this is a known issue that no one really wants to acknowledge. In the end, we had to upgrade the VM type in Azure to one that supports Hyper-V extensions. Then we had to leverage the Convert-VHD cmdlet to perform the dynamic to fixed conversion since Veeam isn't doing this on our behalf. I cannot say how frustrating this is, but oh well.
Sorry for the delay. You've mentioned that you have a case with us. Can you please share the case ID to look through the details? Thank you in advance!
The case is 04275838. I have closed it because the engineer assigned did not appear to have a clue what I was talking about and we had to proceed with "Plan B" which was to upgrade the VM type to support nested virtualization in order to install the Hyper-V role and gain access to the Convert-VHD cmdlet to perform the conversion from dynamic to fixed. Unfortunately using vboxmanage and qemu tools did not result in a conversion plus valid disk alignment to get the VHD usable for an Azure VM. Only Microsoft's PowerShell cmdlet worked. This was very much a pain to have to do manually, not to mention the additional cost of having to run the backup server as a more expensive VM type just to facilitate this conversion.
Talked with RnD folks: indeed disks are exported as dynamic and currently there is no workaround within Veeam B&R. I've noted an improvement request and will discuss it with the development. Thank you for your post!