Cab't restore to different server

[Steve_za]

ID: 00953012

I have catalogued the tape, and put in the encryption key, but when I try to restore, I get 'Restore error Error:Access is denied. Tape Read error'. This is to a different server, with the same tape drive I have installed update 2b

Thanks

[Dima P.]

Hello Steve,

Unfortunately, there is nothing we can do now as this behavior looks unexpected. Let’s wait for the investigation results from the support’s team.