Cannot Inventory or Catalog

[marky]

I understand we should be able to inventory and catalog tapes created with BE2010r3

Having managed to run a tape backup on a newly erased tape, the next part is to see if we can restore historical data

Whenever we run either, the following failure is recorded

Code: Select all

17/03/2014 13:08:03          Processing started at 17 March 2014 13:08:02
17/03/2014 13:08:05          Drive 1 (Tape1) locked successfully
17/03/2014 13:08:06 Error    Failed to inventory tape in Drive 1 (Tape1) Error: WinApi function 'GetTapeParameters(ETapeInformation.Media)' failed, code '1167', message 'The device is not connected'
17/03/2014 13:08:06 Error    Completed with error at 17 March 2014 13:08:06

As mentioned we're using a driver I located for 2008 and the DLT-S4 is housed in a HP StorageWorks enclosure.

[veremin]

I understand we should be able to inventory and catalog tapes created with BE2010r3

Only inventory, as you can't search or restore data written by 3rd party applications with VB&R.

What kind of drivers you're using? Is the corresponding device shown correctly in Windows device manage? Are there any BE remnants installed on the said machine.

Thanks.

[marky]

It's a new Veaam Server, nothing else has ever been installed.

Ok, installed HP Tape Tools and now the Inventory works but what's the point if you cannot catalog and restore?

[veremin]

but what's the point if you cannot catalog and restore?

As mentioned, you can't restore only data written by other backup application. Meanwhile, you should be able to catalog/restore from tapes written by VB&R without any issues. Do you see different behavior? Thanks.