Experiences using File to Tape Job with v9

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Experiences using File to Tape Job with v9

Veeam Logoby slider182 » Sun Apr 03, 2016 12:18 pm 3 people like this post


I recently had the requirement to backup the data on a cifs file structure (shares on a netapp filer).
To catch all files, I needed to use an account with permissions on the whole file structure.
Therefore I changed the logon credentials of several of the Veeam Services to this special service account. (Veeam Backup, Data Mover, ...)
But I didnĀ“t change the logon credentials of the "Veeam Installer" service, which stayed as "local system".
(I thought this service - from the name - would only be used for the components deployment... :( )

Result of that setup was, that the job started and finished immediate. (with Successful result!)
In the log I found - "No new files to backup per job settings" and a system exception like this only in the log files:

Failed to get item info for \\xxxxx\yyyyyy (System.Exception)
Error Veeam.Backup.ProxyProvider.CProxyFileCommander.GetFsItemInfo(String itemPath)

After also changing the credentials of the Veeam Installer service to the user with permissions on the shares, the File to Tape Backup worked.

Maybe that should be mentioned in the documentation somewhere or the name of the Veeam Installer service changed into something reasonabler.

Some useful logfiles where there is more useful debug information according f2t jobs:


Some words to the performance of File to Tape Jobs with v9.
Average Job Throughput of ~~ 40 Mbyte/s on a file structure with: (1 TB data; 700.000 Files)
So a great improvement to v8.

Another hint according netapp cifs backup - why not backup the .snapshot\daily.0 on netapp shares instead of the share itself. No open file troubles anymore.

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Re: Experiences using File to Tape Job with v9

Veeam Logoby Dima P. » Fri Apr 08, 2016 5:10 pm

Hello Manfred,

Thanks for sharing you experience! I am curious, what was the average performance in v8 before the upgrade (and some background on how you tape device is connected is connected to VBR)?
Dima P.
Veeam Software
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Re: Experiences using File to Tape Job with v9

Veeam Logoby johndoe10110 » Sat Aug 13, 2016 2:42 am

Thanks for posting this thread slider182. It fixed the issue I was having with our CIFS shares for Files to Tape!
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