F2T from QNAP-NAS / User credentials

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F2T from QNAP-NAS / User credentials

Veeam Logoby monstermania » Tue Jul 19, 2016 1:24 pm

Hi,
since Veeam 8 we use the F2T Option to backup our QNAP-NAS weekly to tape. Meanwhile we've update to Veeam 9
The F2T job is working for over 1 year without any problems.

Now we want to change the F2T job (change the start time) and get the follwing message:
Image

But the credentials has'nt changed! By unc path we have no problem to access the shares.
So i can't change the starting time of the job.

I've try to create an new F2T job and I get the same message when i add the shares into job!
So i can't create a new F2T job or change to old one to backup our QNAP-NAS!

But surprise surprise!
The F2T job is working without any issue! All files where written flawless on tape:
Image

How is it possible, when the job cannot access to the shares because the credentials should be wrong!?
Anybody an idea why this problem occured?
The QNAP is integrated into our AD as member and from our veeam server i have no problem to get onto the shares by unc path!

best regards
Dirk
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Re: F2T from QNAP-NAS / User credentials

Veeam Logoby Dima P. » Tue Jul 19, 2016 1:39 pm

Hi Dirk,

I see that you have 7 different subfolders listed in that dialog. Can you confirm that permissions are set correctly for every folder?
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Re: F2T from QNAP-NAS / User credentials

Veeam Logoby monstermania » Tue Jul 19, 2016 3:08 pm

Yes,
i can confirm that the user has full access on every share!
When i start to make an new F2T job i've tried only with 2 shares and get the same credentials message:
Image
I've checked the credentials 2 times before!!!

When i try only one share i get no credentials message but the backup size won't calculate!
Image
I remeber when i set up the F2T jobs into Veeam 8 the calculating of the backup size used some time. Every added share recalculate the backup size again. The 1 share contains 3 Folders with 50 files (36 GB).

And remember: The existing F2T job is running fine!
But i've can't change the exiting F2T job or add an new F2T job.

best regards
Dirk
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Re: F2T from QNAP-NAS / User credentials

Veeam Logoby monstermania » Thu Jul 21, 2016 8:59 am

Openen a case: Case # 01857845
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Re: F2T from QNAP-NAS / User credentials

Veeam Logoby monstermania » Thu Jul 21, 2016 2:30 pm

We've get a patch by veeam support that fixes the issue (Fix_72227_72688).
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