Feature Request/Fix

Discussions specific to tape backups

Feature Request/Fix

Veeam Logoby yowmemperor » Tue Jan 23, 2018 9:13 pm

We had a tape go bad, I noticed this stops the entire job rather than try the next tape. I didn't see a re-try option on the tape job. Can a feature be added to skip a tape or two when they cross write errors? Our tape writes take close to a week.
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Re: Feature Request/Fix

Veeam Logoby v.Eremin » Thu Jan 25, 2018 11:22 am

Could you elaborate on "go bad"? What does that mean exactly? And what exact error did you get; should help us to understand the issue better? Thanks.
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Re: Feature Request/Fix

Veeam Logoby yowmemperor » Thu Jan 25, 2018 8:22 pm

Here is the error. It was a new tape, so I tried a few times after adjusting the job, but same results. As soon as I replaced the tape it went off just fine.

Code: Select all
[12.01.2018 22:58:15] <55> Error                  [AP] (5c86) error: Tape fatal error.
[12.01.2018 22:58:15] <55> Error          Data error (cyclic redundancy check).
[12.01.2018 22:58:15] <55> Error          Tape write error
[12.01.2018 22:58:15] <55> Error          --tr:Error code: 0x00000017
[12.01.2018 22:58:15] <55> Error          --tr:TapeFileWriteStream failed to write 2097152 bytes.
[12.01.2018 22:58:15] <55> Error          --tr:Cannot append file block to the end of file. File: [\\.\Tape1, pos: 4, blockOffset: 1024, size: 9406993714688]. Write position: [273888051200].
[12.01.2018 22:58:15] <55> Error          --tr:Unable to asynchronously write data block. Block identity: [Data block. Start offset: [273888051200], Length: [2097152], Area ID: [130600].].
[12.01.2018 22:58:15] <55> Error          --tr:Processing of asynchronous write requests has failed. Output file: [\\.\Tape1, pos: 4, blockOffset: 1024, size: 9406993714688].
[12.01.2018 22:58:15] <55> Error          --tr:Failed to process conveyored task.
[12.01.2018 22:58:15] <55> Error          --tr:CTapeRemoteFileBackupClient failed to process client
[12.01.2018 22:58:15] <55> Error          --tr:TapeRemoteFileTransport failed to backup file.
[12.01.2018 22:58:15] <55> Error          --tr:TapeFileWriter backup file data to tape failed.
[12.01.2018 22:58:15] <55> Error          --tr:Failed to continue backup <incompleteFile name64="TE5YIC0gU3RhbmRhcmQgLSBCYWNrdXAgQ29weUQyMDE3LTEyLTI4VDAwMDAwMC52Yms=" mtime="2018-01-11T10:49:13" ctime="2018-01-10T07:00:43" atime="2018-01-10T07:00:43" btime="2018-01-12T16:02:17" attributes="2048" size="9406993714688" continuation="true" fla="2871001857" dataSize="6467090440756" restSize="5743388976902" tapeNum="5" lastFla="3577741568" dirId="0" id="0" path="\\10.0.0.100\Virtual\Veeam\vCenter Servers - Standard - Backup Copy\LNX - Standard - Backup CopyD2017-12-28T000000_0673206d-a2ab-49a4-86df-ee32ec9e4dfe.vsb"></incompleteFile> to Tape1
[12.01.2018 22:58:15] <55> Error          --tr:Client failed to process the command. Command: [continueBackupSrvSynthesizedStgToTape].
[12.01.2018 22:58:15] <55> Error          --tr:event:3:
[12.01.2018 22:58:15] <55> Info                   [AP] (5c86) state: closed
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