Improvement request

Everything about backing up to tape

Improvement request

Veeam Logoby rmeyer5 » Thu Jun 02, 2016 7:21 am

Hi

I have a small, yet very annoying request for people with more than 1 I/E slot in a tape library.

I have many tape pools, so the need to export tapes from several pools at the same time (because they might need 1-5 tapes exported each).

So a tape export does the following:
Start the tape export
Once it graps the first tape it assign it to a I/E slot (first empty slot)
then export it to the slot

That is fine and works like it should, how ever, if you start 2 at the same time it doesn't work then the flow is the following:
Export job 1: Start the export
Export job 2: Start the export
Export job 1: Grap the tape assign it to I/E slot 0
Export job 2: Grap the tape assign it to I/E slot 0
Export job 1: Exported tape is now in I/E slot 0
Export job 2: Failed with the following error:
-------------------------
6/2/2016 9:03:41 AM Error Exporting tape HOE306 from Slot 52 to I/E port 0 Error: The operation completed successfully.
IEPort '0' is not empty
--tr:Error code: 0x00000000
The operation completed successfully.
IEPort '0' is not empty
-------------------------

Then if it's more than 1 tape in each job, then sometimes it export some from each job instead of finishing 1 job.
Just a tiny bit of intellingence build into this would solve the problem, so when a export is started it doesn't try to export to one that it already have assigned another tape to that it is about to move

I have 12 I/E slots in my tape robot, so some times it could save me 20 minutes of keeping an eye on the export, because I have to wait for one to finish before I can start another one each time
rmeyer5
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Re: Improvement request

Veeam Logoby PTide » Thu Jun 02, 2016 10:44 am

Hi,

That's a valid request, we'll take a closer look at the problem you've described. Thanks for the feedback!
PTide
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Re: Improvement request

Veeam Logoby rmeyer5 » Thu Jun 02, 2016 12:36 pm

Thanks! :)
rmeyer5
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Re: Improvement request

Veeam Logoby Dima P. » Thu Jun 09, 2016 5:04 pm

Hi rmeyer5,

We reviewed your post with QA and they suggested to open a support case. If possible, please share the case ID so I could pass it to the team. Thanks in advance!
Dima P.
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Re: Improvement request

Veeam Logoby rmeyer5 » Wed Jul 06, 2016 1:05 pm

Hi

Sorry about the long delay, bu I've created Case #01845870

Thanks!
rmeyer5
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