Discussions specific to tape backups
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DeanGTS
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Paths that begin with \\?\GlobalRoot are internal to the ker

Post by DeanGTS » Jul 11, 2014 9:18 am

10/07/2014 18:19:06 :: Task V:\DIR\DIR\My Documents\JR History\Old Desktop Files\Completed work\DIR\planning list 14.xlsx failed: Paths that begin with \\?\GlobalRoot are internal to the kernel and should not be opened by managed applications.

New issue I've never seen, just wondered if I was doing something wrong before creating a support case.
Anyone have any idea's, this is a File to Tape job from a Robocopy sync'd directory.
Thanks in advance

v.Eremin
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by v.Eremin » Jul 11, 2014 9:23 am

Hi, Dean,

The quick search suggest that you're the first one to come across this issue. Please, open a ticket with our support team and let them find the root cause of this behavior.

Thanks.

DeanGTS
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by DeanGTS » Jul 11, 2014 9:27 am

Thinking VSS issue but how to resolve.. ?
Is VSS necessary for File to tape jobs?

I have other directories with veeam .vrb/.vbk in this same Tape job and if the offsite location is being updated, I'd guess the shadow copy is required..

DeanGTS
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by DeanGTS » Jul 11, 2014 9:30 am

mmmkay no problem v.Eremin!

v.Eremin
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by v.Eremin » Jul 11, 2014 9:34 am

VVS allows backup of files locked by application and provides file-level quiescence, etc. If it's your major suspect, you can disable the option temporarily and see whether it makes any difference.

As to the support ticket, once it's opened, kindly, post its number here for the convenience of future readers.

Thanks.

DeanGTS
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by DeanGTS » Jul 11, 2014 10:34 am 1 person likes this post

CaseID: 00600215

brifin5
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by brifin5 » Jul 18, 2014 12:53 pm

Well, you can use Long Path Tool, it works.

DeanGTS
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Re: Paths that begin with \\?\GlobalRoot are internal to the

Post by DeanGTS » Jul 28, 2014 1:44 pm

Disabling VSS on a newly created job for this specific DIR, processing the folder separately to my current File to Tape job.
Support suggested this should be resolved in future patches, Thank You!

p.s. brifin5, it's doubtful that that tool would be of any use to vss system paths during a Veeam backup.

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