Tandberg Data LTO-§ drive not found

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Tandberg Data LTO-§ drive not found

Veeam Logoby Gladius » Sun Aug 06, 2017 6:24 pm

Hello folks,
veeam b&R 9.5 SP2 the tape drive is not present (tape library discovery runs, but did not show the drive)
System: Windows Server 2016
Drive: Tandberg Data LTO-3 Drive vie Adaptec AHA 2940UW PSC SCSI Controller

I tried a diffrent backup solution (Z-DBackup + Z-DATdump) and there the drive is available.

The general question: Is that drive not supported by veeam? The inofficial list did not dislay that drive for now.

The environment is for testing purposes only thats why i had added an old drive (the production environment has LTO-6 drives and veeam working fine with that).

Maybe someone knows how to make that device work.

Thanks in advance
Regards

Gladius
Gladius
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Re: Tandberg Data LTO-§ drive not found

Veeam Logoby Shestakov » Sun Aug 06, 2017 8:54 pm

Hello Gladius and welcome to the community!
Generally LTO-3 drives are supported, we have a number of customers using Tandberg hardware as well as Adaptec controllers, so I don`t see why it should not work.
I would suggest to contact the support team.
Thanks!
Shestakov
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