Tape drive error

Everything about backing up to tape

Tape drive error

Veeam Logoby krogerss » Mon Jun 20, 2016 1:46 pm

I'm currently getting an error every so often where one of my drives (the exporting robotic drive) will "disappear unexpectedly" when the library is doing an inventory. The drive doesn't go offline for long at this time and is functional afterwards. I've talked to tech support at Spectra for the tape library and they have suggested to ask Veeam if there is any kind of timeout parameter that is set for the tape drives to respond to commands. Anyone know or maybe I'll have to open a case for this? Thanks.
Posts: 63
Liked: 1 time
Joined: Mon Aug 18, 2014 6:06 pm

Re: Tape drive error

Veeam Logoby Dima P. » Mon Jun 20, 2016 3:59 pm

Hi krogerss,

Might be a hardware specific, so kindly open a support case and let the team check your debug logs. Thank you!
Dima P.
Veeam Software
Posts: 6261
Liked: 441 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov

Return to Tape

Who is online

Users browsing this forum: No registered users and 11 guests